Privacy Policy

This policy explains how Allan Gabriel Sobrero dos Santos, Porto Alegre, RS, Brazil ("Zelooma", "we") handles your information when you use zelooma.com.

What we collect

• Your answers to our questions (names, stories, wedding date and preferences), saved as you go so you can finish later on any device.
• If you use the microphone button, your voice recording. It is sent to Google only to turn it into text and is not stored by us.
• Your email address, so we can send you your speech and, if you don't finish, a few reminders: at most two while you're answering the questions and two after your preview.
• Payment details, which are handled by Stripe. We receive only confirmation of payment.
• Basic technical and marketing data: approximate country, a hashed version of your IP address (for abuse prevention), and ad-click identifiers such as Google's gclid and UTM tags.

How we use it

• To write, revise and deliver your speech.
• To process payments and refunds.
• To send transactional emails and, unless you unsubscribe, the reminders described above.
• To measure our advertising and improve the site (Google Analytics and Google Ads).

Your answers are used only to write your speech. We never sell or share them for others' marketing.

Service providers

We use trusted processors to run the Service: Contabo (servers and database), Stripe (payments), Resend (email), Cloudflare Turnstile (bot protection), Google (analytics, ads, and turning voice answers into text), and an AI model provider that drafts the speech from your answers. They process data only on our instructions.

Cookies

We use cookies to remember how you arrived (for example, from an ad) and, with your consent where required, for analytics and advertising measurement. Visitors in the UK can accept or decline these cookies. Separately, we count anonymously which steps of the questionnaire are reached, using a random ID that lasts only while your browser tab is open (no name, email or IP address), so we can improve the site.

How long we keep it

We keep your speech and answers so you can return to them, for up to three years, unless you ask us to delete them sooner.

Your rights

You can ask to access, correct or delete your information, or object to its use, at any time by emailing hello@zelooma.com. If you're in the UK, EU or another region with data protection laws, you may also complain to your local regulator.

Contact

Allan Gabriel Sobrero dos Santos, Porto Alegre, RS, Brazil · hello@zelooma.com